Privacy Policy

This Privacy Policy explains how QIX Rentals collects, uses, discloses, protects, and retains information through qixrentals.com, account tools, listing tools, service directory tools, stay and service booking flows, messaging, support, concierge requests, host dashboards, provider submission tools, paid host tools, sponsored advertising checkout, and related marketplace operations.

QIX Rentals is based in Seattle, Washington, United States. The platform is designed for users who are at least 18 years old and able to participate in a premium rental, service, or sponsored placement marketplace.

This Policy should be read with the Terms of Service, Cancellation Policy, Community Guidelines, Host Standards, Guest Standards, listing-specific rules, service-specific rules, sponsored placement disclosures, and any checkout or host billing disclosures shown through the platform.

Supabase Auth may collect and process account registration and authentication information, including first name, last name, email address, password or authentication data, account type, login events, session information, and related security signals.

Profiles may include phone number, city, country, bio, avatar, preferences, notification settings, role, account status, language or currency preferences, saved settings, Stripe customer identifiers, host payout readiness, and other information users choose to provide or that QIX Rentals needs to operate account features.

If social sign-in or other authentication providers are enabled, QIX Rentals may receive limited account information from those providers, such as name, email address, avatar, provider identifiers, and authentication status, subject to the provider's terms and privacy practices.

Hosts may submit listing details such as title, description, destination, city, region, country, address or location signals, photos, amenities, house rules, arrival details, pricing, cleaning fees, taxes where configured, bedrooms, bathrooms, guest capacity, property type, availability, minimum or maximum stay rules, premium-host eligibility information, instant-book status, and operational notes.

Hosts and service providers may submit service offering details such as service category, title, summary, provider name, location, service address, portfolio photos, private document paths, service menus, qualifications, years of experience, license details, insurance details, guest requirements, cancellation policy, accessibility notes, pricing, duration, party size, tags, review status, approval notes, and provider payout amounts.

QIX Rentals may store host dashboard activity, service submission activity, listing approval status, service approval status, listing quality signals, verification status, Stripe payout readiness, analytics events, reservation history, service booking history, guest request history, review data, support tickets, moderation reports, admin notes, and AI listing suggestions.

Guests and customers may save listings, save services, create collections, book stays, book services, message hosts or providers, submit support requests, request concierge support, manage trips, review stays, review services, report concerns, and update account preferences.

The platform may store bookings, service bookings, booking codes, stay dates, service dates, service time windows, guest count, party size, service notes, nightly rates, service prices, cleaning fees, service fees, platform fees, provider payouts, taxes, totals, currency, payment status, booking status, cancellation status, refund status, host, provider, and guest identifiers, listing identifiers, service identifiers, messages, notifications, reviews, support tickets, moderation reports, and concierge request details.

QIX Rentals may collect analytics events such as listing views, service views, saved listings, saved services, booking starts, service checkout activity, host dashboard interactions, service provider submission activity, boost activity, sponsored placement impressions or clicks where enabled, feature usage, support events, and performance signals to operate, secure, debug, measure, and improve the marketplace.

Advertisers may submit sponsor name, company or contact name, email address, website, package selection, placement selection, headline, description, call-to-action label, call-to-action URL, target category, target destination, collection slug, image URL, sponsor logo URL, campaign goal, monthly budget, and related inquiry or checkout details.

QIX Rentals may store advertising campaign status, Stripe customer IDs, subscription IDs, checkout session IDs, placement priority, campaign start and end dates, raw checkout payloads, sponsored placement performance signals where enabled, and admin review information needed to operate sponsored placements.

Sponsored placements may be visible to the public when active. Advertisers should not submit private, confidential, unsupported, or unauthorized creative materials, logos, links, claims, or destination pages.

Stripe is used for guest checkout, service checkout, host payouts, provider transfers, Stripe Connect, Stripe Checkout, Stripe Billing Portal, refunds, disputes, chargebacks, host subscriptions, listing boosts, advertising subscriptions, payment status, tax or payment records, and fraud checks.

Payment card details are handled by Stripe, and QIX Rentals receives payment status and transaction information needed to operate bookings, service bookings, provider payouts, subscriptions, sponsored advertising, and billing. QIX Rentals may store payment-related identifiers such as Stripe customer IDs, checkout session IDs, payment intent IDs, subscription IDs, connected account IDs, transfer IDs, charge or refund identifiers, invoice status, dispute status, and related metadata.

Stripe may process payment information under its own terms, privacy policy, security practices, and legal obligations. Stripe may require identity, business, bank, tax, and compliance information from hosts, service providers, advertisers, or other payment participants.

QIX Rentals may use cookies, local storage, session tokens, authentication cookies, security tools, analytics tools, logging, and similar technologies to keep users signed in, remember preferences, protect accounts, prevent fraud, measure performance, debug errors, understand feature usage, and operate checkout, service checkout, advertising checkout, or support flows.

Some technologies are necessary for authentication, security, checkout, fraud prevention, saved preferences, or platform delivery. Others may support analytics, product improvement, performance measurement, sponsored placement reporting, or non-essential communications where available and permitted.

Browser settings, device settings, consent tools where available, and email preference tools may allow users to limit certain cookies, analytics, or communications. Some platform features may not function properly without necessary cookies or session technologies.

Supabase is used for database services, authentication, row-level security, storage, listing photos, service media, private service documents, avatars, message attachments, advertising campaigns, and related application data. Vercel is used for hosting, deployment, infrastructure, application delivery, logs, and performance. Stripe is used for payment, billing, payout, provider transfer, dispute, subscription, advertising checkout, and fraud-prevention workflows.

QIX Rentals may also use limited information with service providers that support cloud infrastructure, storage, analytics, security, communications, customer support, email delivery, error monitoring, authentication, location or map features where enabled, AI listing support, sponsored placement support, and business operations.

Service providers are expected to process information for QIX Rentals' operational purposes, subject to appropriate contractual, technical, and organizational safeguards. Their processing may also be subject to their own legal obligations.

QIX Rentals uses information to create and secure accounts, publish and manage listings, publish and manage services, operate stay and service bookings, process checkout and payouts, operate sponsored placements, route support requests, manage concierge intake, provide host dashboards, send notifications, personalize marketplace surfaces, and maintain records.

QIX Rentals may use information to review listing submissions, service submissions, provider documents, advertising campaigns, account eligibility, payment readiness, marketplace quality, policy compliance, disputes, refunds, chargebacks, fraud risk, security events, support claims, moderation reports, and legal obligations.

QIX Rentals may also use aggregated, de-identified, or operational analytics to understand marketplace performance, improve search and discovery, debug errors, evaluate service demand, evaluate sponsored placement performance, improve product features, and develop safer marketplace operations.

Information may be disclosed to hosts, guests, service providers, advertisers, support personnel, admins, payment processors, infrastructure providers, communications providers, analytics providers, legal advisors, insurers, professional advisors, law enforcement, regulators, or other parties where needed to operate the platform, complete a transaction, support a service, investigate a report, process a payment, run a sponsored placement, or comply with law.

Hosts may receive guest booking information needed to manage a stay. Service providers may receive customer service booking details needed to perform or coordinate a service. Guests may receive listing, host, provider, service, and arrival information needed for confirmed bookings. Advertisers may receive campaign status or performance information about their sponsored placements where available.

QIX Rentals may disclose records in connection with disputes, safety incidents, suspected fraud, chargebacks, refunds, payment processor inquiries, policy enforcement, legal claims, business transfers, corporate transactions, or compliance requests, subject to applicable law.

QIX Rentals may display sponsored placements and advertising campaigns submitted by advertisers or sponsors. Sponsored placements are separate from independent third-party behavioral advertising networks unless QIX Rentals later states otherwise in an updated notice.

QIX Rentals does not sell personal information and does not rent or trade personal information for third parties' independent advertising. Sponsored placement operations may use campaign, placement, checkout, and performance records needed to display, bill, review, and measure QIX Rentals-sponsored placements.

If QIX Rentals later introduces cross-context behavioral advertising, data sales, ad network sharing, or other data uses that require additional notice or choice under applicable law, QIX Rentals will update its notices and provide choices as required or permitted by law.

QIX Rentals may send transactional communications about accounts, bookings, service bookings, checkout, payouts, advertising checkout, subscriptions, support requests, password changes, security events, legal notices, policy updates, and marketplace operations.

QIX Rentals may send marketing or product communications where permitted by law and user preferences. Users may be able to opt out of certain non-transactional communications through unsubscribe links, account settings, or support channels.

Some transactional, safety, legal, payment, and account communications are necessary to operate the platform and may continue even if a user opts out of marketing messages.

QIX Rentals is not designed to collect unnecessary sensitive personal information. Users should avoid submitting Social Security numbers, government IDs unless a verified workflow requires them, financial account numbers outside Stripe, medical records, precise health data, biometric information, or other sensitive information unless QIX Rentals clearly requests it for a specific lawful purpose.

Service notes, provider requirements, accessibility notes, allergy information, food restrictions, wellness requests, beauty preferences, or fitness limitations may reveal sensitive details. Users should share only what is necessary for a booking, service, safety issue, or support review.

Hosts, service providers, guests, and advertisers should not place sensitive personal information in public listings, public services, sponsored placements, reviews, profile fields, or unnecessary messages.

QIX Rentals retains information for as long as reasonably necessary to operate accounts, listings, services, bookings, service bookings, sponsored placements, payments, support, legal compliance, accounting, fraud prevention, safety review, dispute handling, security, and business records.

Records connected to payments, refunds, chargebacks, taxes, service submissions, provider documents, advertising subscriptions, legal claims, safety matters, or account enforcement may be retained longer where required or permitted by law or legitimate business needs.

When information is no longer needed, QIX Rentals may delete, de-identify, aggregate, or archive it according to operational, legal, and technical requirements.

QIX Rentals uses reasonable administrative, technical, and organizational measures designed to protect account, booking, service, payment, advertising, and marketplace information. No online service can guarantee absolute security.

Users are responsible for keeping account credentials confidential, using secure devices and networks, and promptly reporting suspected unauthorized access, suspicious messages, payment concerns, or account misuse.

QIX Rentals may investigate security events and may preserve or disclose information where needed to protect users, hosts, service providers, advertisers, payment systems, platform integrity, or legal rights.

Users may be able to access, correct, update, or delete certain profile, preference, listing, service, advertising, and account information through available platform tools or by contacting QIX Rentals support.

Some deletion, correction, portability, opt-out, or access rights may depend on location and applicable law. QIX Rentals may need to verify identity, preserve required records, or limit requests that conflict with legal, security, fraud-prevention, payment, dispute, safety, or operational obligations.

Users may contact QIX Rentals through the available support or contact channels to make privacy-related requests.

QIX Rentals is not intended for children under 18. Users must be at least 18 years old to create an account, book, host, submit services, purchase sponsored placements, or otherwise participate in the marketplace.

QIX Rentals does not knowingly collect personal information from children under 13. If QIX Rentals learns that it has collected personal information from a child under 13 without appropriate consent, it will take reasonable steps to delete the information as required by law.

QIX Rentals is operated from the United States. Information may be processed and stored in the United States or other locations where QIX Rentals or its service providers operate.

Users outside the United States understand that their information may be transferred to, processed in, and subject to the laws of the United States and other jurisdictions that may not provide the same level of data protection as their home jurisdiction.

QIX Rentals may update this Privacy Policy as platform features, service offerings, advertising tools, legal requirements, or business operations change. Material changes may be communicated through the platform, email, or another reasonable method.

Privacy questions or requests can be directed to QIX Rentals through the contact, support, or account channels made available on qixrentals.com.